
MAcarbon
Custom Steering Wheel Program
Frequently Asked Questions
Model Specific
and Upgrade Questions
Q. How much will my custom wheel cost?
A. You use
the Configurator to calculate the cost of the wheel. There is a base cost that
covers basic upholstery work. This cost varies
by wheel type. You then pick from the "à la
carte" options - carbon fiber, 12
o'clock rings, shift paddles, upholstered hubs, etc to come up with the total
wheel cost.
Q. Do I have to send my
steering wheel to you?
A. For our
catalog cars, we maintain a supply of wheels which we use to make your custom
wheel. We will then send the wheel to you for installation. Your car will not be out of service for any
amount of time. If your car is not one of our catalog cars or has an unusual
leather color, contact us for options.
Q. What is a core? What
is the core deposit? Why do you charge it?
A. The core
is the "wheel" itself. Our prices do not include the cost of the
original wheel. The core deposit is charged (upon shipping) to make sure we
receive a wheel back from the customer or can replace the wheel if we don't
receive one in a timely manner. We refund the deposit IN
FULL when we receive your old wheel back. We give four weeks to return
the core before the deposit is forfeited. We communicate with the customer if
this deadline is approaching.
Q. My current wheel leather
is not in good shape. Will I get a full refund of my core deposit?
A. As we
replace all of the leather on a wheel, the leather condition is not important.
However, if the wheel is bent or structurally damaged, we can not use it and no
refund will be given. Please contact us if you
are repairing a damaged car.
Q. Can I keep my
original wheel?
A. Our
prices do not include the cost of the original wheel. If you wish to keep your
original wheel, there is a core charge that will be applied to the purchase.
This cost varies by the type of wheel. And none of the cars we deal with have
cheap wheels! With all the wheels we've done, we have not had anyone call us
later looking for their original wheel back....
Q. My car is not listed on your site. Can you
do a wheel for me?
A. Yes, we
can do your wheel! However, costs may be higher than our normal wheels as we
have to recoup the development work for both the carbon and the upholstery
patterns. If your car is an exotic or
high end luxury car, we are certainly interested in doing it. We may have
already as we don't list all the work we have done.
Q. What do I have to
pay when I place my order?
A. We charge
a 30% deposit upon time of ordering. This is a percentage of the wheel cost
only, it does not include the core deposit.
Q. Gallardo: Can I put a 2007-2010 wheel on my
2004-2006 car?
A. Yes! The airbag
for the early car fits the later model without issues. However, you will have
to purchase a later style wheel or supply one. The cost of a later model
steering wheel runs about $1000. Contact us for the current market price.
Q. Ferrari 355: Can I put a 360 wheel on my
car?
A. Yes.
Although we have not performed the upgrade ourselves, many have. It was a
common upgrade in the past. However, the cost now is very high. A 360 airbag
will cost around $2500 and a 360 wheel is roughly $1500. So there is $4,000 in
cost there alone. Unless you can find a used wheel and airbag. A better option
is to go with our F355 "Thick" wheel. This will give you the more
modern wheel thickness as well as carbon for much less.
Q. Ferrari 360: Can I put a 360CS wheel on my
normal 360?
A. Yes. They
are interchangeable. But unless you can
find a cheap used 360CS wheel, the upgrade cost is very high. A new CS wheel
costs roughly $3500 from Ferrari.
Q. Porsche Carrera GT: Can I do a carbon wheel
on my car?
A. Yes. We
use the standard 996 3-spoke wheel which is almost identical to the CGT
wheel. As you will keep your original
wheel (they are very expensive from Porsche due to their part number!), we
build the cost of a new 996 wheel into the price.
Q. Porsche 996: My Porsche carbon wheel is
cracked. What can I do?
A. There is
no way to repair the wheel itself without fully redoing it. The least expensive
option is to buy a new one from Porsche and eBay your old one. If you are
looking for something more interesting (and long lasting) than the boring
Porsche wheel, we offer a replacement service that although more expensive,
will give you a long lasting, exciting MAcarbon wheel. Contact us for more
information.
Q. Do I have to get a wheel with carbon on it?
A. No. We
love carbon and its our main focus here at MAcarbon but our upholstery work is
second to none. With our inventory of cores, you can have the best quality
upholstered wheel with no down-time for your exotic automobile.
Q. What is the
"base" wheel charge?
A. The
"base" wheel charge covers all of the upholstery work to redo the
steering wheel rim. This includes new leather (or suede) and stitching. From
the base wheel, other options are added such as carbon and 12 o'clock rings.
Q. What is a "Thick"
wheel?
A. The
original wheel on some of our catalog cars (Audi R8, Ferrari 355, Lamborghini
Murciélago, Porsche 997) came with relatively thin original wheels. These thin
wheels tend to have a rim diameter of 30mm. This is not to be confused with
wheel diameter. We increase the diameter to 34mm to add 4mm. We do this through a combination of padding
(upholstery sections) and by using additional layers of carbon. This does
increase the amount of work and
therefore the cost of the wheel. For these cars though, the improvement in feel
is amazing!
Q. What is a "hub"?
A. The hub
is the area of the wheel behind the airbag that connects the wheel to the
steering column. Having the hub in leather or suede with matching stitching to the
rim really sets off a wheel. Its not as visible as the wheel rim but can make a
big difference in the overall impression. Yes its just cosmetic! Some wheels
(Murciélago, Ferrari 360) have leather hubs from the factory. Others (Audi R8,
Porsche 997) have ugly plastic hubs that benefit most from the additional
customization.
Q. Do you use Alcantara
or suede?
A. We use
natural suede manufactured by Foglizzo
of Italy. We find it is durable, feels luxurious and is available in a number
of colors.
Q. Will you do a custom
color for my 12 o'clock ring?
A. We can do
custom colors. If you have the manufacturer color code, there will be a charge
for the paint only. If you do not have a color code, a "research"
charge may apply.
Q. Do you recommend a 3mm or 10mm 12 o'clock
ring?
A. This is a
very personal choice! We just highly recommend you get some sort of ring! A
ring make wheels visually "pop"! A quick rule of thumb though is that
Porsche and Mercedes take 10mm while Ferraris looks best with a 3mm ring.
Lamborghinis and Audis look great with either!
Q. Do you recommend
colored stitching?
A. Again,
this is a very personal decision. It
depends somewhat on what the car's interior looks like. If it has deviated
stitching (not the same color as the leather) then we usually recommend
matching that color. If it has black or gray stitching in the interior, the
customer's first thought is to go with black. However, wheels with black
stitching are not nearly as visually exciting as a wheel with colored
stitching. As our wheels are often the focus of the interior, why not make it
truly special? We've never had a customer after receiving his colored stitching
wheel to re-stitch it in black!
Q. What colors of
stitching are available?
A. Our thread catalog has some 100 colors in it. Once you have a feel for the general direction you want to go by using the Configurator, the MAcarbon staff will work with you to further refine your choice to the ideal color for your automobile.